Outsourcing is a norm within business today. If applied with care outsourcing can prove to be very beneficial.
Over the years, more and more business owners and managers are looking at outsourcing as a way to save company resources. Since it entered the business dictionary several years back, it seems as if outsourcing has become a staple way of doing business — no matter what industry it is that you are in. So what exactly is outsourcing and what benefits can it bring your business? Which aspects of your company’s day-to-day operation can you actually outsource?
Outsourcing:
The basics
To have a deeper understanding of why outsourcing has become such an important trend in business, here’s a quick definition of the term.
Outsourcing refers to the process of subcontracting an aspect of running your business to a third party. More often than not, these third party companies where you can outsource jobs, projects and tasks to are located on an entirely different country.
One of the main reasons why business owners outsource is to save on labor costs.
When outsourcing was first introduced in the business industry, one of the main tasks outsourced to third party providers was data processing. Slowly but surely, outsourcing companies started offering a wide array of services so it expanded to an entire industry which business owners from all over the world took advantage of. Now, what are the benefits of outsourcing?
Take a look at the list:
It saves on operational costs
As mentioned earlier, the primary reason why it pays to outsource a particular business task is the lower labor costs. This is especially true if you will hire a third party company from a country which specializes in outsourcing. When you need a designer for your website, for example, hiring a web designer from an outsourcing firm will save you more than 50 percent of what you would have paid a designer with the same skills from your own country.
It improves the quality of the output for the task outsourced. Another reason why it pays to outsource a particular business task is that the third party providers have a team of skilled individuals who specialize in the type of service that you need.
It allows you to focus on your core business
Once you have already assigned a particular task or project to an outsourcing company, you can rely on them to produce the end results for you. As such, the time and effort that you will save can be used to focus on the core competencies of your business, how it can be improved and how your profit will be increased.
So what are the services that you can outsource? Aside from Information Technology-related tasks like software development and website design, you can also outsource tasks like data processing, customer service, accounting, payroll, Medicare, research and engineering design.
Select tasks to outsource
There are so many talented freelancers offering services that you could quite simply outsource everything and still run a profitable business, however many people start by outsourcing the tasks they are either not trained to do or would rather not complete themselves. This can be marketing, public relations, IT, sales, admin, copywriting, web design or even the cleaning of the office. Choose the job that would make you feel better every day as you start work knowing you do not have to do it.
Invest your time
Many business owners can become impatient once they have made the decision to outsource. Already they have spent the time they will save along with the profits they hope to make. However, you do need to invest time in the beginning to ensure a smooth relationship and understanding throughout the contract. Any hours you spend now will save you pounds down the line.
Know what you want
Before you even begin outsourcing assess your goals and targets. You will have a clear idea of what you expect to achieve from outsourcing but until you put it in black and white you will not be able to translate it effectively.
Communicate
Unlike the people that work within your business on a daily basis, outsourcers do not have general knowledge about how your business works. You need to ensure you tell them everything they need to know in order to get the job done efficiently, effectively and within your budget. Instead of seeing them as a separate entity, view this new relationship as a partnership where you share information in order to achieve the best results together.
Review periodically
If outsourcing is going ok with no obvious problems it can be easy to leave situations alone to let them tick over nicely. Yet you need to know frequently if outsourcing is really working for your business. Just as you would not stay with a bank when a competitor was offering great interest rates, you should not stay with an outsourcer that is not delivering the results you need. Assess the figures, have your marketing team keep a track of improvements and trends and let the outsourcer know what you expect to achieve over the next few months.
Stay in control
When you find someone who makes your working life much easier it can be easy to hand over the reins and to let them get on with the work they have been assigned without checking in. Remember though that this is your business and although they may be doing a great job it is still your neck on the line, not theirs, if anything does go wrong. Keep in touch, let them know you’re on the ball and stay involved.
Above all make the most of the time you will gain from outsourcing to a proficient person. Finally you will be able to concentrate on what you do best-making money.